Copenhagen Airport operates a fully automated queue at its security checkpoints, where sensors constantly measure the passenger flow. The sophisticated algorithm by our partner Qmetrix triggers our Smart Gates to balance passengers between sections of the queue or to reduce walkways when possible. At the exits, screens indicate the next available check point to the passengers.

This integrated Via Guide solution improves the service quality and dispenses the need for intervention by staff.

See this impressing video and convince yourself about the features!

Efficiency in terms of safety! The JetTrac Airport Trolley clearly defines the safety areas on the airport apron for passengers during boarding and disembarking and quickly locks dangerous areas. JetTrac was developed for outdoor use in any weather condition. The two durable and weatherproof belt mechanisms have expansion lengths of each 25 metres and thanks to its low centre of gravity the JetTrac is easy to use. Very large areas can easily be locked by a single person within some minutes.

Many Airports, like Frankfurt, Amsterdam Schiphol, Brussels Charleroi, and London City already rely on this efficient solution.

A study from 2017 showed that quality management systems, such as ISO 9001 and ISO 14001 bring the following benefits to certified companies: Maintaining or increasing of competitiveness, improved processes, more efficient use of resources, reduction of environmental impact, improved methodological competence by the increased use of KPI systems.

Via Guide is certified according to ISO 9001 (quality management) and ISO 14001 (environmental management). This enables us to provide a high, consistent product quality - with the guarantee of a resource-saving production process.

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The return to usual passenger traffic will be a major challenge for airports.
Our NeXtrac partition wall system can flexibly and with minimal effort be used as a room system or as a separation of waiting or service areas. This allows physical distance as well as security and protection, while maintaining a view of the queue. The partition walls can be used in combination with our Beltrac belt posts, offering a complete solution.

The belt material of the Beltrac belt posts and our Wall Mounts can individually be printed with a logo, short information texts or even multi-coloured photo printing. Our sign frames in different dimensions can be placed on the Beltrac belt posts and locked in different positions due to the swivel adapters and be flexibly equipped with current information.

We will be happy to advise you!

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The entire team of Via Guide wishes a Merry Christmas Season and a Happy New Year to all customers, partners, suppliers, employees and followers. We are looking forward to our further cooperation next year.

This year we donate to the children’s home “Kinder- und Jugendhaus Marienfrieden” in Arnsberg-Hüsten.

The skiing season is currently pausing in Austria and other countries. For a safe and efficient return to the regular operations, several cable car operators rely in Via Guide’s Public Guidance solutions. Indoors, our Beltrac Belt Posts with mobile basis ensure an efficient and safe queueing. Outdoors, the Beltrac Outdoor plastic post can be used to organise the queue in front of the cable car station. It can either have a fillable base, a solid rubber weight or the ground spear, which can be easily screwed into the ground or into snow.

Our electronic Capacity Monitoring solution measures constantly the number of persons in the cable car station and notifies the operator in case of exceeding the number of persons. This improves the safe operation of the cable car.

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All Via Guide products are manufactured in our factory in Arnsberg. We obtain the raw materials for this almost exclusively from European suppliers. This enables us to guarantee high product quality, product durability, short delivery times and constant availability to meet our customers’ requirements.

We proudly present our new website!
The continuous digitalisation does not stop with us, so that we have decided in our customers’ and partners’ interest to re-launch of our digital presentation. If you did not know us by now, we would like to briefly introduce our core competencies: we are the one-stop shop customer flow systems and have the highest possible range of solutions for every situation. Our solutions are not made for companies, but for people and are designed to create a better customer experience and to improve efficiency.

The growing number of electric vehicles present new challenges to car workshops and garages. When a defective electric car is brought into the workshop it must be temporarily blocked up until it’s confirmed that it is not energised. German car manufacturers rely on the Beltrac belt post which is provided to every authorised car workshop.

As a part of the bachelor thesis of Qais Yamani, student of the Hochschule Osnabrück and born in Jordan, Qais evaluates the storage optimisation and the optimisation of production flows at Via Guide GmbH. Experience shows that the close and trustful cooperation between #science and economy reveals enormous potentials and promotes the recruitment of talents from different backgrounds at the same time. 

Our virtual queuing solution for Lufthansa has been adapted to Lufthansa’s new corporate design. At the service centers in in Frankfurt and Munich, passengers register directly by scanning their boarding passes and receive their personal waiting number. A notification on the screen indicates, when it is their turn to show up at the counter. So they can wait without standing in line. Staff can order the queue in terms of available flights or booking class, so that the rebooking can be managed very efficient. Thank you to Sebastian Kaiser for the successful support of the project!

HelloBER – We congratulate BER - Berlin Brandenburg Airport very much to the opening of the new airport. We are very proud that our long year partnership which started in TXL and SXF continues in BER.
The new terminal is equipped with our Beltrac posts and Nextrac dividing walls.
Photo: © Anikka Bauer / Flughafen Berlin Brandenburg GmbH

Unfortunately, Musée du Louvre will remain closed until 1st of December. 
WeltN24 GmbH is featuring a photo of the empty hall with Mona Lisa and our Beltrac Classic posts as picture of the day.