Case Study: Dynamic Queue Solution for DUS Airport

Case Studies

Dusseldorf Airport uses Xovis-powered dynamic queue solution to manage the immigration flows.

Dusseldorf Airport’s need for a dynamic, automated solution that could effectively manage passenger flow at immigration areas, including digital checkpoints associated with the European Union’s Entry/Exit System, led the terminal operator to a dynamic guidance system from Via Guide powered by accurate, real-time data from Xovis.

 

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Using Xovis data, Via Guide’s Smart Queue system provided DUS with significant benefits, including:

  • Improved throughput
  • Better passenger experience
  • Reduced idle times for officers

“The combination of Xovis and Via Guide is unique for us and allows us to optimally manage our passenger flows while remaining cost-effective”

 

Simone Simons,
DUS Airport Terminal Management Advisor

 

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