Smart Queue: Digitising the Passenger Flow 🚀
In many years of working with airports, Via Guide has realised that queuing needs to be treated as a process in order to proactively manage passenger flow. Over the past few years, Via Guide has developed the SMART QUEUE concept with two of Europe´s leading airports. This concept helps airports achieve their efficiency goals by reducing the need for staff intervention and increasing throughput. It also improves the passenger experience.
SMART GATE
Keep queues "as short as possible and as long as necessary"
The Smart Gate is a revolving gate that consists of one or more polycarbonate plates that rotate round a Beltrac post. The positions for the gate can be programmed anywhere within 360° of a circle, so that passengers are guided in the right directions.
The available space is used more efficiently, and unnecessary walking is avoided, resulting in a better passenger experience. Simulations indicate a reduction in idle time for resources.
