On-time delivery is not enough for us! Our service ends when your system has been successfully put into operation. We are happy to provide installation and assembly of queues, partition walls, information systems or electronic systems throughout Europe with our assembly teams. Whatever the time of day or night, installation is quick, clean and accurate so that your operation is not disrupted.

Contact us for more information!

Since our start of business in 2004, Via Guide and our joint venture partner Lavi Industries (www.lavi.com) have built a very close working relationship to identify global trends and for implementing them in product innovations.

Lavi Industries was founded in 1979 and is the leading manufacturer of queue management technologies and customer flow solutions in North America. The product range includes queue management technology, crowd control and queuing, store fixtures and merchandising, and premium railing systems.

For quick service supply at airports, our mobile counter offers flexibility, security and a professional appearance.

The integrated wheels make it easy to move the mobile counter to the place of use and secure it there with the brakes. It can be combined with our barrier posts and is therefore suitable for controlling access to queues. The optional sneeze guard reduces the risk of infection to passengers and staff.

The following applications, among others, are suitable for the mobile counter:
- Information counter
- Vaccination certificate inspection
- Covid test inspection
- Pre-boarding

Contact our team for further information!

The history of Via Guide's parent company - Julius Cronenberg Sophienhammer - dates back to 1711, when it was founded as a scythe hammer. Our own factory building is one of the oldest buildings at Sophienhammer in Arnsberg-Müschede, where all our products are manufactured and assembled.

We are proud to be part of the Cronenberg Group with its more than 300 years of history.

To ensure safety of guests in resorts and hotels, people guidance plays an important role. We offer belt barriers and mobile partition walls to improve customer flow and safety in all guest areas – including reception, buffets in restaurants, pools and others.

We would be happy to work out your personal solution. Contact our team!

Our new belt barrier Beltrac Outdoor with ground anchor provides professional protection for dangerous or work sites in the terrain.

Whether forest or field, snow or ice, golf courses or parks - the ground anchor is simply screwed into the ground and is thus stable and safe.

If you want to know more, just connect with our team!

Check out the video...

Queues in front of shops are one of the deciding factors whether a customer enters a shop or not. Thus, it is important that the queue gives a positive first impression of the shop. This is achieved with a clear structure and robust barrier posts.

Our Beltrac Outdoor made of plastic has a belt extension length of 3.7 m, weighs a maximum of 9.5 kg and is available in the colours black, red and yellow. This makes it perfect for outdoor use.

If you would like to know more about the possibilities of outdoor queues, please contact our team. We look forward to hearing from you!

More information via this link: Beltrac Outdoor

 

Tesla has granted independent car repair shops access to repair information as well as diagnostic and programming software. As it is obligatory to cordon off and mark the storage area and work area for safety reasons when repairing hybrid and electric vehicles, independent garages must now also take care of these safety requirements.

The belt barriers from our Beltrac range impress with their durability and the possibility of using them indoors and outdoors. Thanks to our ISO-certified production in Germany, we guarantee high quality and short delivery times throughout Europe.

We will be happy to advise you and work out an optimal solution for you. Contact our team!

More information via this link: Beltrac Product Range

Some activities in factories require temporary barriers to protect employees or machinery. Our Beltrac Safety made of aluminium offers a belt length of up to 3.7 metres and provides high stability with 13 kg. The post in yellow or red and the striped belt offer high visibility even in dark conditions. The Beltrac Outdoor is made of plastic and weighs max. 9.5 kg. It also has a belt length of 3.7 m and is perfect for outdoor use.

If you like to learn more about our safety product, feel free to contact our team!

More information via this link: Beltrac Product Range

No matter what is being produced in a factory, safety should always be a top priority. For permanent use, our Beltrac posts in combination with our Nextrac crossbars or Nextrac filling elements can easily block off areas. This solution is stable, flexible and easy to install.

We will be happy to consult you for your personal solution!

More information via this link: Nextrac Dividing Walls

The new waiting experience for your customers to increase efficiency and service quality.

  • Planning of customers through appointment allocation
  • Managing of available employees
  • Registration for specific services by the customer
  • No standing in line
  • No extra hardware - everything via smartphone

Contact our team for more information at info@viaguide.de or +492932477177!

More information via this link: Virtual Queueing

 

To improve the passenger flow in the terminal, Zagreb Airport has separated the flow of arriving and departing passengers. The solution with our Nextrac partition wall was easy to build and fits in perfectly to the general appearance of the terminal.

The Nextrac partition walls are available for heights up to 3 meters and can cater nearly every customer requirement where it is necessary to cordon off areas.

For further information, please contact our team at info@viaguide.de or +492932477177.

Terminal T2B at Paris CDG is waiting for its reopening after its renovation. Our installation team has equipped all queuing areas in the terminal with our Beltrac Classic belt barriers. Their magnetic bases and the additional Nextrac partition walls allow a clean impression for passengers, a reliable queuing process with a high throughput and makes the frequent alignment of posts unnecessary.

For further information, please contact our team at info@viaguide.de or +492932477177.

Planning for a return to regular passenger traffic with reduced resources is the current challenge for most airports around the world. At the annual National Aviation Infrastructure Show (NAIS) this week in Moscow, our Russian team received a lot of positive feedback for our solutions. These improve passenger flow with limited resources. Our Beltrac belt posts with magnetic base no longer need to be aligned, while our Queue Control solution fully automates passenger flow within queues.

Contact our team for more details at info@viaguide.de!

Due to the 150-year history of our group of companies at our location, we are closely connected to the city of Arnsberg and the Sauerland region. For this reason, we are very happy when we can realise projects in our region: This week we equipped the St. Ursula Gymnasium in Arnsberg-Neheim with Beltrac belt posts to enable a safe school registration.

Please contact our team for further information! Beltrac overview

Check out the video...

 

Smooth-running processes are the key for short turnarounds at airports. The new Via Guide JetCart was developed to improve the handling processes at the parking position during boarding passengers.

Designed for outdoor use in a wide range of weather conditions, it is suitable for the quick separation of dangerous areas around the aircraft during boarding. The two integrated and rotatable belt mechanisms a total length of 50 m can easily be locked. Furthermore, the system offers storage possibilities for up to 10 pylons, 8-10 chocks and a waste bin with a lid.

Contact us for more information!

Check out the video...

The combination of our Beltrac Classic/Extend post and the Nextrac Crossbar and filling elements, such as safety glass, acrylic glass, aluminium composite panels or banners, allows to create partition walls easily.

From permanently mounted partition wall systems to doors with or without emergency exit function, the flexibility of possible combinations allows to meet nearly any #customer requirement.

Have a look at some examples of our international customers in our video!

Contact us for more information!

Nextrac - Dividing Wall, Door and Room System

 

 

In museums, public guidance systems need to fit seamlessly into the ambience. Whether classic, modern or extraordinary - our Beltrac belt posts as well as our Traditional rope posts match with any type of museum. This guarantees an efficient visitor guidance and a protection of the exhibits. Many museums already use our products, among them the Louvre in Paris, the Sauerland-Museum in Arnsberg or the Albertina Museum in Vienna.

Contact our team for more details!

Check out the video...

As a customer of our Beltrac Classic belt posts, you can quickly convert them into partition walls. This allows you to separate service positions at cash desks, counters or self-service terminals from each other or to separate gangways from queues. For the safety of your customers! Thanks to the safety glass, which is used, the area still remains visible and thus it does not look confining.

Contact us for further information!

Check out the video...

 

Copenhagen Airport operates a fully automated queue at its security checkpoints, where sensors constantly measure the passenger flow. The sophisticated algorithm by our partner Qmetrix triggers our Smart Gates to balance passengers between sections of the queue or to reduce walkways when possible. At the exits, screens indicate the next available check point to the passengers.

This integrated Via Guide solution improves the service quality and dispenses the need for intervention by staff.

See this impressing video and convince yourself about the features!

Efficiency in terms of safety! The JetTrac Airport Trolley clearly defines the safety areas on the airport apron for passengers during boarding and disembarking and quickly locks dangerous areas. JetTrac was developed for outdoor use in any weather condition. The two durable and weatherproof belt mechanisms have expansion lengths of each 25 metres and thanks to its low centre of gravity the JetTrac is easy to use. Very large areas can easily be locked by a single person within some minutes.

Many Airports, like Frankfurt, Amsterdam Schiphol, Brussels Charleroi, and London City already rely on this efficient solution.

Check out the video...

A study from 2017 showed that quality management systems, such as ISO 9001 and ISO 14001 bring the following benefits to certified companies: Maintaining or increasing of competitiveness, improved processes, more efficient use of resources, reduction of environmental impact, improved methodological competence by the increased use of KPI systems.

Via Guide is certified according to ISO 9001 (quality management) and ISO 14001 (environmental management). This enables us to provide a high, consistent product quality - with the guarantee of a resource-saving production process.

Check out the video...

The return to usual passenger traffic will be a major challenge for airports.
Our NeXtrac partition wall system can flexibly and with minimal effort be used as a room system or as a separation of waiting or service areas. This allows physical distance as well as security and protection, while maintaining a view of the queue. The partition walls can be used in combination with our Beltrac belt posts, offering a complete solution.

The belt material of the Beltrac belt posts and our Wall Mounts can individually be printed with a logo, short information texts or even multi-coloured photo printing. Our sign frames in different dimensions can be placed on the Beltrac belt posts and locked in different positions due to the swivel adapters and be flexibly equipped with current information.

We will be happy to advise you!

Check out the video...

The entire team of Via Guide wishes a Merry Christmas Season and a Happy New Year to all customers, partners, suppliers, employees and followers. We are looking forward to our further cooperation next year.

This year we donate to the children’s home “Kinder- und Jugendhaus Marienfrieden” in Arnsberg-Hüsten.

The skiing season is currently pausing in Austria and other countries. For a safe and efficient return to the regular operations, several cable car operators rely in Via Guide’s Public Guidance solutions. Indoors, our Beltrac Belt Posts with mobile basis ensure an efficient and safe queueing. Outdoors, the Beltrac Outdoor plastic post can be used to organise the queue in front of the cable car station. It can either have a fillable base, a solid rubber weight or the ground spear, which can be easily screwed into the ground or into snow.

Our electronic Capacity Monitoring solution measures constantly the number of persons in the cable car station and notifies the operator in case of exceeding the number of persons. This improves the safe operation of the cable car.

Check out the video...

All Via Guide products are manufactured in our factory in Arnsberg. We obtain the raw materials for this almost exclusively from European suppliers. This enables us to guarantee high product quality, product durability, short delivery times and constant availability to meet our customers’ requirements.

We proudly present our new website!
The continuous digitalisation does not stop with us, so that we have decided in our customers’ and partners’ interest to re-launch of our digital presentation. If you did not know us by now, we would like to briefly introduce our core competencies: we are the one-stop shop customer flow systems and have the highest possible range of solutions for every situation. Our solutions are not made for companies, but for people and are designed to create a better customer experience and to improve efficiency.

The growing number of electric vehicles present new challenges to car workshops and garages. When a defective electric car is brought into the workshop it must be temporarily blocked up until it’s confirmed that it is not energised. German car manufacturers rely on the Beltrac belt post which is provided to every authorised car workshop.

As a part of the bachelor thesis of Qais Yamani, student of the Hochschule Osnabrück and born in Jordan, Qais evaluates the storage optimisation and the optimisation of production flows at Via Guide GmbH. Experience shows that the close and trustful cooperation between #science and economy reveals enormous potentials and promotes the recruitment of talents from different backgrounds at the same time. 

Our virtual queuing solution for Lufthansa has been adapted to Lufthansa’s new corporate design. At the service centers in in Frankfurt and Munich, passengers register directly by scanning their boarding passes and receive their personal waiting number. A notification on the screen indicates, when it is their turn to show up at the counter. So they can wait without standing in line. Staff can order the queue in terms of available flights or booking class, so that the rebooking can be managed very efficient. Thank you to Sebastian Kaiser for the successful support of the project!

HelloBER – We congratulate BER - Berlin Brandenburg Airport very much to the opening of the new airport. We are very proud that our long year partnership which started in TXL and SXF continues in BER.
The new terminal is equipped with our Beltrac posts and Nextrac dividing walls.
Photo: © Anikka Bauer / Flughafen Berlin Brandenburg GmbH

Unfortunately, Musée du Louvre will remain closed until 1st of December. 
WeltN24 GmbH is featuring a photo of the empty hall with Mona Lisa and our Beltrac Classic posts as picture of the day.